My Life's Vault
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Report a death or incapacity

If someone you know is a My Life's Vault owner and has passed away or become incapacitated, you can let us know here. We will email the owner's nominated emergency contacts a secure link so they can upload supporting documentation. No information is released until our team has verified the report.

For your privacy and the owner's, we won't confirm whether the owner is registered with us. If they are, their nominated emergency contacts will receive a secure link to upload a death or incapacity certificate.